Help with your Ally cabinet
Most questions are answered in one of the two FAQs or in the sign-in walkthrough. If not, reach the desk.
FAQ · Login
Magic link, cookies, 2FA, multi-device — 14 answers.
FAQ · Cabinet
Booking, video, notes, billing — 14 answers.
Sign-in walkthrough
Six steps and eight common problems.
Recovery walkthrough
Three recovery paths and the DPO fallback.
Video call check
Camera, microphone, echo, bandwidth, browser.
Security whitepaper
How magic-link auth and video encryption work.
Still stuck?
Email support@allyhub.org from any address, or phone +44 20 3695 4712 Mon–Fri 09:00–17:00 UK.